Privacy Policy

1. Introduction

This Privacy Policy outlines how Zinzir Ltd. accesses, collects, uses, stores, and shares your personal and sensitive information when you use our Apps. This policy is linked on our app store listing page in Play Console and is accessible within the app. It is designed to comply with data protection regulations, including the GDPR, CCPA, and other applicable privacy laws.

2. Information We Collect

We may collect the following types of personal and sensitive user data:

• Personal Information: This includes data such as your name, email address, phone number, mailing address, date of birth, and any other information you provide directly to us through our Apps.
• Financial Information: For Apps like HesabPay, we may collect financial information, including bank account details, transaction history, and payment data.
• Usage Data: Information about how you interact with our Apps, such as app usage patterns, time spent, and in-app activities.
• Device Information: Details about the device you use to access our Apps, including device type, operating system, unique device identifiers, IP address, and mobile network information.
• Location Information: If you enable location services, we may collect and process information about your location.
• Log Information: Automatically collected information including app crashes, system activity, hardware settings, and language settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your information to operate, maintain, and enhance the features and functionality of our Apps.
• To Process Transactions: For Apps like HesabPay, we use financial information to process payments and manage transactions.
• To Communicate with You: We use your information to provide customer support, respond to your inquiries, send administrative messages, and provide you with updates about our Apps.
• To Ensure Security and Prevent Fraud: We use information to protect the integrity and security of our Apps, prevent fraud, detect illegal activity, and enforce our terms and policies.
• To Personalize Your Experience: We may use information to tailor our Apps and provide a more personalized user experience.
• For Legal and Compliance Purposes: We may use information to comply with applicable laws, regulations, and legal processes.

4. Sharing of Information

We may share your personal and sensitive user data with the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Apps, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Business Partners: We may share aggregated or de-identified data with our business partners for research, analytics, or marketing purposes.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• To Protect Rights: We may disclose your information to protect the rights, property, or safety of Zinzir Ltd., our users, or others.

5. Data Security

We implement industry-standard security measures to protect your personal and sensitive data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention and Deletion

We retain your personal and sensitive data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When we no longer need your data, we will securely delete or anonymize it. You may also request the deletion of your data by contacting us using the details provided below.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request access to your personal data.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the email address provided below.

8. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

• Email: [email protected]
• Mailing Address: Zinzir Ltd., [Insert Physical Address]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Accessibility

This Privacy Policy is publicly available and accessible on a non-geofenced URL. It is designed to be readable in standard browsers without requiring any plug-ins or special handlers. This document is non-editable and will be maintained in its original format to ensure transparency and compliance with applicable laws.