for Zinzir Ltd apps on the Apple App Store and Google Play
Effective date: August 29, 2025 · Version 1.0
Plain-English summary: We collect only what we need to run our apps, improve reliability, and support you. We don’t sell your personal information. You can request access or deletion of your data at any time (see Your Rights & Choices).
1. Who We Are & Scope
This Privacy Policy explains how Zinzir Ltd (“Zinzir”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you use our mobile applications published on the Apple App Store and Google Play (collectively, the “Apps”) and any related services that link to this policy.
This policy applies to all end users of our Apps worldwide. Some features may have app-specific notices that supplement this policy.
2. Data We Collect
2.1 Information you provide
Account & profile (e.g., name, username, email, photo) when you create or update an account, if the App supports accounts.
Content you create or upload (e.g., text, images, attachments) and related metadata.
Support messages and feedback when you contact us.
2.2 Information collected automatically
Device & usage: IP address, device identifiers (e.g., Android ID, Instance ID, Vendor ID), OS version, app version, language, time zone, settings, crash logs, diagnostics, performance data, and in-app activity (e.g., screens viewed, features used).
Approximate location derived from IP or device settings, if enabled. Precise location is collected only if you grant permission and a feature needs it.
2.3 Data from third parties
Sign-in providers (e.g., Apple, Google) may share basic profile info if you choose to sign in that way.
Service partners (analytics, crash reporting, payments) may provide aggregated or pseudonymous data.
Not sold: We do not sell your personal information. See Sharing & Disclosures for how we work with service providers.
3. How We Use Data
Provide the Apps, features, and customer support.
Improve performance, reliability, safety, and usability; troubleshoot and debug.
Analytics to understand usage and make informed product decisions.
Communications such as service announcements, security alerts, or replies to support requests.
Personalization (e.g., language, settings), where applicable.
Compliance with legal obligations and enforcement of our terms.
Optional ads/marketingif applicable: only if our App includes ads or promotional messaging and where permitted by law and your settings.
4. Legal Bases (GDPR/UK GDPR)
Where EU/EEA/UK laws apply, we process personal data on these bases:
Contract: to deliver requested features and support.
Consent: for optional features (e.g., notifications, precise location, ads personalization). You can withdraw in the App or device settings.
Legitimate interests: to secure, improve, and measure the Apps in ways that do not override your rights.
Legal obligation: to comply with applicable laws.
5. Sharing & Disclosures
Service providers (processors): hosting, analytics, crash reporting, push notifications, customer support, and similar vendors under contractual safeguards.
Paymentsif applicable: platform billing (Apple/Google) or payment processors for in-app purchases or subscriptions.
Advertising partnersif applicable: only if the App shows ads; you can manage consent/choices where required.
Compliance & safety: to comply with law, respond to lawful requests, or protect rights, safety, and property.
Business transfers: in mergers, acquisitions, or asset sales, subject to this policy.
We do not sell personal information and do not share it for cross-context behavioral advertising where prohibited without required notices and choices.
6. Data Retention
We retain data only as long as needed for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we take steps to delete or de-identify it.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. International Transfers
If we transfer personal data internationally, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) where required by law.
9. Your Rights & Choices
9.1 App & device controls
Manage permissions (camera, microphone, location) in your device settings.
Opt out of notifications in device and/or in-app settings.
Access, correction, deletion of your personal data.
Portability & restriction (GDPR/UK GDPR).
Objection to processing based on legitimate interests and to direct marketing.
CPRA/California: right to know, delete, correct, and to opt out of “sale”/“sharing” and limit use of sensitive personal information. We do not sell personal information.
To exercise rights, use the in-app controls (if available) or contact us (see Contact Us). We may verify your request and respond within legal timeframes.
10. Children’s Privacy
Our Apps are not directed to children under 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child provided data, contact us and we will take appropriate steps to delete it.
11. App Permissions We May Request
Permissions are requested only when a feature needs them and can be disabled via device settings. App(s) may request some of the following:
Permission
Why we ask
Is it optional?
Camera / Photos
Capture or upload images within the App.
Yes, unless a feature requires it.
Microphone
Record audio for in-app features.
Yes.
Location
Provide location-based features; precise location only with consent.
Yes.
Push Notifications
Send alerts about updates, messages, or reminders.
Yes.
Contacts / Files
Let you import/share content (if supported).
Yes.
Device ID
Security, fraud prevention, analytics, and notifications.
Yes (some identifiers are system-level).
12. Third-Party Services
Depending on the App, we may use third-party services as processors or independent controllers. Their use of data is governed by their policies. Examples include:
Cloud & infrastructure: e.g., AWS, Google Cloud, or similar hosting.
Payments & subscriptions: Apple In-App Purchases, Google Play Billing.
Advertisingif applicable: e.g., Google AdMob, with consent where required.
Sign-in providers: “Sign in with Apple,” “Sign in with Google,” etc., if enabled.
For Apple’s App Store and Google Play, we disclose required data practices in each store’s listing (e.g., App Privacy / Data Safety sections).
13. Cookies, IDs & Tracking
Our Apps may use device identifiers and similar technologies for essential operations, analytics, performance, and (if applicable) advertising. Where required by Apple’s App Tracking Transparency (ATT) or similar rules, we seek consent before accessing the advertising identifier (IDFA) or engaging in tracking.
You can reset or limit advertising identifiers in your device settings.
14. Data Deletion & Account Closure
You can request deletion of your account or personal data by using in-app options (if available) or by contacting us. If a feature requires account deletion to be available in-app (e.g., Apple’s requirements), we provide it within the App’s settings.
How to request: Use the in-app “Delete Account” or “Privacy” option, or email us at [email protected] with subject “Data Deletion Request” and include the App name and the email/ID associated with your account.
15. Changes to This Policy
We may update this policy from time to time. We will post the updated version in the Apps and update the “Effective date” above. Material changes may also be communicated via in-app notice or email where appropriate.
16. Contact Us
If you have questions or requests, contact us:
Zinzir Ltd
Email: [email protected]
Address: 2093 Philadelphia Pike Suite 7860, Claymont, DE 19703-242
Data Protection Officer (if applicable): [email protected]